PMA Group the travel technology & investment company launched ASSIST34, a service company for the travel industry. Assist34 is an Istanbul based travel services company set to deliver an array of services to the industry.
Ahmet Pandır, Chairman of the PMA Group, stated that "The travel industry is undergoing unprecedented challenges which force change. Travel companies must stay resilient to re-position in the new highly digitalized world where margins are pressured and volumes are volatile. Having witnessed this change and being part of it our group realized the imminent need for smart operations, and therefor we decided to launch Assist34. The company is based out of Istanbul with access to great talents and to a world-wide flight network.
Assist34 is a full-service hub for travel services that are built to deliver “Everything On Time, Correctly” at optimized cost levels.
Assist34 delivers a full set of business support services designed for tour operators, destination management companies, hospitality companies and airlines.
We provide best-in-class services 24/7 tailor made for each of our client's needs, we operate in the following areas:
First Level Call Center Services
Second Level Call Center Services
IT Help Desk
IT Infrastructure Management
Data Feeding / Loading
Ecommerce Management / strategy
Specialized Tour Operator Functions
Central Reservation & Sales Services
Financial Controlling Services
Graphic Design Services